Loj cov ntaub ntawv twb tau pab redefine cov tswv yim kev loj hlob ntawm yuav luag txhua kev lag luam los tab koj tau rau npe thiab tus mus txawv tebchaws thiab hospitality sector tsis nyob hauv kev rho tawm. Zuag qhia tag nrho, qhov kev lag luam mus txawv tebchaws thiab hospitality ntsib lub plav massively ceev hauv lub tswv yim yog nws xav ua phem rau nws txoj kev zoo, neeg tuav thiab siab thiab nyiaj. Thiab ntaub ntawv loj nruab nrab yog muab sib ntxiv. Tub los ntawm txoj kev sib tw lwm industries muaj muag nyob rau hauv harnessing lub powers ntawm cov ntaub ntawv loj, nws tsis yuav yuav ib tu du tab sis tus ua pob thiab txoj kev txom nyem undertaken thiaj li tsim nyog muaj nqis loj loj. Tuam txhab uas muag mus fim ntau nyaav heev xws li manpower muaj tsis txaus, ruam tag tswv yim thiab xob tshuab tshiab tab sis tej lub koom haum uas twb harnessing cov powers ntawm cov ntaub ntawv loj.
Txoj kev sib tw txojkev txoj kev lag luam mus txawv tebchaws thiab hospitality
Lub tebchaws thiab hospitality kev lag luam sab txuj kev ncau ntau seem, dabtsi nyuaj uas lub ntsej muag nrog tswv yim pa tsis yooj yim. Txoj kev sib tw no yuav tau Benefit categorized rau hauv kev ruaj ntseg, sustainability, neeg siab, tej cai thiab profitability. Qhov txawv txoj kev sib tw yog qhia nram qab no:
Kev ruaj ntseg
Aviation qhov yog daim tov ntawm tsheb thauj mus los. Yog hais tias koj nyob hauv ib lub aircraft dav hlau ya, koj yuav ntsib kev huam yuaj muaj ib 2.4 plhom. Tseem, aviation xwm txheej ua rau neeg tuag tooj loj loj, nws tshwm sim thaum. Li ntawd, yog tau mus txog nrhiav aircraft xajmoom ntxiv lawm txawm muaj.
Neeg kev
Airlines, chaw ntiav pw thiab koom haum mus ncig teb chaws tseem lossi tabtom nrhiav muab kev kawm txawj los ntawm cov neeg zoo li cas thiab txhua lub lag luam muaj tejyam los struggled muab nws cov neeg muas zaub nrog tus xam kev ntawm tej taw tes rau lub sij hawm. Pem teeb tom cov chaw ntiav pw, yog tsis sib txuas lus davhlau cancellations rau coob uas xam nrog, cov neeg tsis paub kho executives, One-size-fits-All kev pab tswv yim rau portals mus txawv tebchaws yog cov piv txwv li cov qhov kev lag luam yog chav uas tsis zoo rau neeg kev.
Tej me nyuam raws li
Sib tw no yog muag tshwj xeeb los ntawm txoj kev lag luam coj mus muag aviation. Emissions los ntawm cov neeg nrog caij dav hlau aircrafts qhov yog teeb meem rau cov ib puag ncig. qhov tseeb, kev tshawb nrhiav tau tias cov neeg yuav tuag tib lub zoo tej pa paug hauv lub dav hlau tso dua ntawm lub dav hlau poob. Raws li Steven Barrett, lub aeronautical kws ua choj ntawm lub Massachusetts lub koom haum uas tshuab hauv Cambridge uas coj txoj kev tshawb no, "Peb yuav pom tias mus emissions ntawm [dav hlau ya] saum 3,000 ko taw [914 meters] muaj lub luag hauj lwm rau feem ntau ntawm cov neeg tuag.”
Profitability
Txav margins noj qab nyob zoo yog ib cov neeg ua hauj lwm, muab qhov chaw kawm. Airliners pheej fim no nyuaj. Aviation yog ib lub lag luam tawv. Disease fact no corroborated yog cov airliners uas tau ncaim belly saum yav tag los. Tseem airliners ntau chav txawm tawg. Tas, airlines ua dua $6 ib tus neeg nrog caij. Thaum tus menyuam noj khwv $750 nphom rau nyiaj, cov npoo yeej $18 nphom. Nws kuj qis. Li ntawd, airlines ua xwb 2.4% nyiaj.
Txoj kev uas cov ntaub ntawv loj yuav pab fim rau txoj kev sib tw
Cov ntaub ntawv loj nruab nrab yog paradigm ua haujlwm thaum nws los txog rau thaum hais rau txoj kev sib tw tham saum toj no. Nws nruab nrab yog tus tshiab, smarter txoj kev dlaws teeb meem. Tej tuam txhab uas muag tau twb tau ua qhov no.
Ntawm no yog ib tug txheej txheem cej luam ntawm cov ntaub ntawv loj yuav ua li cas rau txoj kev ua lag luam mus txawv tebchaws.
Offering pab neeg kev
Raws li cov ntaub ntawv neeg aggregated, chaw ntiav pw thiab mus portals yuav muaj cov neeg tuaj tshwm sim yaam puab paub xws li tsev so booking. Piv txwv, cov neeg mus nqa cov tsiaj yuav lim lawv nrhiav tsev so los ntawm cov chaw ntiav pw uas muaj cov vaj tse rau tsiaj tej. Cov ntaub ntawv loj yuav pab mus rau tuam txhab uas muag tsim los kwvyees uas cov neeg tuaj mus nyiam tus tsiaj hauv cov chaw ntiav pw los yog cov chaw ntiav pw uas muaj cov vaj tse rau hauv lub cev coj los sib tw tshwj xeeb.
Ua aviation npuas ntau tus phooj ywg
GOL, cov São Paulo kuas menyuam noj estimates tias nws yuav txo carbon dioxide emissions los ntawm ntau tshaj 1620 phaus zuj zus ntawm tsib lub xyoos uas siv tau dav fais lub kaw lus yuav tsum tau kawm Navigation (RNP). Tus RNP yog ib tug loj cov ntaub ntawv raws li lawv. Lwm cov piv txwv ntawm lub li cas cov ntaub ntawv yuav pab airlines txuag nqi thiab muaj ntau nyob hauv yog lawv tsim los GE and Accenture. Lawv siv Internet muaj rau tsom xam loj loj tagnrho ntawm cov ntaub ntawv generated uas ntsuas hauv lub dav hlau sensors.
Muab txiav cov nqi thiab cov nuj nqi lwm yam
Cov Taleris uas tsim los ntawm GE yog xyuas los ntawm cov ntaub ntawv loj loj thiab nws pab airlines xws li cov Abu Dhabi-raws li Etihad yuav txo nqi roj, saib dav hlau nyob hauv real-time, proactively paub tej teeb meem thiab tswj cov dav hlau nkawm. GE tus RNP yuav pab tus menyuam GOL São Paulo kuas txuag cov nuj nqis uas ua hauj lwm zoo uas $24 plhom dua ke 5 xyoo.
Cov dluab hauv qab no qhia seb lub cov ntaub ntawv yog hloov tus menyuam ua lag ua luam.
Online (computer) tuamtxhab
Duab 1: Booking hauv internet
Kev pab txawb
Image2: Kev sib tshuam txawb
Kev tshawb fawb los ntawm rooj plaub
Cov ntaub ntawv kawm 1: Cas lub chaw pab airlines
Txoj kev tshawb cov ntaub ntawv no yuav qhia li cas lub cov ntaub ntawv muaj tau kev sib txawv rau cov lag luam ntawm tej lub airlines loj hauv Teb Chaws Asmeskas. Tab sis yog txoj kev ua lag luam aviation lawm cov hiob neeg siv cov ntawv loj, Nws tseem nyuam qhuav xwb kom loj airlines muaj pib zoo siv.
United Airlines
Airlines uas muaj United qhov siv thiab analyzes tej ntaub ntawv rau txhua yam ntawm nws cov neeg tuaj hauv real-time thiab generates customized muab. Cov analytics muaj roughly 150 tsiaj ntawv. Nyob hauv tsawg tshaj 200 milliseconds, customized muab generated. Cov no mus kom ze, Airlines uas muaj United cov tau ua rau kom nws cov nyiaj los ntawm ancillary 15%.
Raws Airlines
Thaj tsam twg Delta Airlines tau thov hnyav ncawv, ob yam ntawd tej nyiaj thiab lub sij hawm, muaj tau hnab nqa taug kev nrhiav. Tsab cai idea qab nws ntawd yog thaum ib tug neeg nrog caij tau rau hauv lub davhlau, ib feem ntau muaj tus lawm yog lawv mus soj ntsuam hauv hnab nqa taug kev tshaj nyob hauv yeej nyob rau ntawm qhov chaw thiab tsis tau lawm tshuav ua muaj qhov. Txiav txim siab siv cov ntaub ntawv nyob xoob siv hauv hnab nqa taug kev kos-nyob rau hauv scanners, txiav txim siab kom qhov no muaj nyob rau cov coob uas xam nrog tus menyuam. Zoo li no lawm so los siav hnab nqa taug kev kos-nyob rau hauv cov ntaub ntawv twb yeej tau los ua ntej, tab sis yog thaum peb xyoos rov qab hais tias tus menyuam txiav txim kom ua zoo li no koj tawm thiab muab siv rau cov ntaub ntawv for the benefit of coob uas xam nrog lawv.
qhov tseeb, Raws tau launched daim ntaub ntawv uas pab kom txhua tus neeg mus teev tej lawv ntsuam xyuas-hauv hnab nqa taug kev nrog lawv iOS no, Google hauv, BlackBerry thiab xov tooj qhov rais mobile operating systems. Cov apps dawb tau twb tau downloaded tshaj 11 lab lub sij hawm.
Southwest Airlines
Dan Landson ua ntej, ib spokesman rau Southwest Airlines, "Siv southwest aggregated, anonymous neeg cov ntaub ntawv los txhawb cov khoom, kev pab, thiab featured muab rau cov neeg tuaj nyob raws cov sib txuam, pab kiag li lawm, thiab cov websites xws li Southwest.com. Tsom xam thiab nrhiav rau neeg tus yeeb yam thiab cov kev ua hauv internet, peb yeej zoo suited kom muab peb cov neeg mus tsham cov nqi zoo hab yaam puab paub tau. Peb kuj siv cov ntaub ntawv no los txhawb lub evolving kev sib raug zoo nrog peb cov neeg muas zaub." Yog li ntawd, neeg thiab loyalty theem no loj hlob year tiam year.
Cov ntaub ntawv kawm 2: Airfare zog cov cuab yeej
Txij Farecast, uas nws yog ib tug ntawm cov earliest airfare zog yam, ntau yam muaj nyob hauv no niche. Qhov tshwm sim tshaj plaws nyob rau cov cuab yeej yog ntaub ntawv loj. Cov cuab yeej sam xauv nees ntawm kev siv ntau yam ntaub ntawv, portals cov menyuam cov websites thiab npaj analytics rau cov neeg muas zaub.
Piv txwv, cuab tam SkyScanner searches websites ntau thiab portals thiab muab cov fares qis rau ib qho hnub. Nws kuj muab cov nqe caij dav hlau mus txog ib xyoos. Yog koj paub tsis meej txog cov lo lus uas peb nyiaj so koobtsheej, cia li nkag mus rau hauv thaj av los yog lub teb chaws uas koj xav mus ntsib thiab koj yuav muaj muaj tswv yim ntau nrog lub airfares poob qis. Throws nws kuj nce indirect flights uas tej zaum koj tau tsawg dua mus ncaj flights rau ib lo lus uas peb tug. Ib yam li SkyScanner, lwm airfare zog uas yog Kayak. Kayak tseem qhia tau airfares los ntawm ntau cov websites mus ib zaug tias koj tau txais raws li deals. Txawm li cas los, Kayak qhia txoj hau kev npav yuav ob peb lub hlis tsis zoo li SkyScanner, uas qhia rau lub xyoo. Lwm qhov chaw saib xyuas kev Kayak yog tias nws yuav ua rau koj mus muab tug alerts, piam, txhua hnub los yog khaub, kom koj tsis txhob qhaj tawm on muab thiab tsis fares. StudentUniverse yog ib qhov kaj lug heev uas muaj airfares yig rau kawm ib leeg los soj ntsuam txog kev ncaj qha mus rau airlines. qhov tseeb, StudentUniverse txawm verifies (thaum uas siv cov pov thawj patented tshuab) seb tus neeg nrog caij yog ib tug menyuam li thiab ntxiv negotiates nrog airlines tau kawm raws li deals. Mus ncig teb chaws STA kuj yog ib qhov chaw uas heev dua lwm yam tau meant rau me nyuam kawm ntawv, xwb, tab sis rau cov uas 26. Nws puas paub muaj kev txo nqi thiab yuav kuj yooj, ntawd hloov tawm mus tsev thiab cov sij hawm tuaj txog hnub twg, Txawm tias yuav yog tom qab purchase.
Txoj kev
Ntawv loj nruab nrab yog tus tshiab foundations nyob li cas qhov kev lag luam mus saj kiag li. mus rau ib theem. Tseem, nws tsis ntawd yog txoj kev ua lag luam mus ncig teb chaws, tshwj xeeb tshaj yog cov aviation sector, yog tshiab rau nws. Hloov tau twb pib thaum tsom cov kev tshawb fawb cov ntaub ntawv thiab lwm yam piv txwv hais los saum toj. Txawm li cas los, nws yuav siv ib pliag ua ntej ntawv loj tiav niam txiv txawm muaj ib tug nrog txoj kev lag luam tag nrho mus ncig teb chaws.
